Bourne Privacy Policy

Data We Gather

We gather and manage various forms of personal data, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Execution and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm that you meet our rental criteria. We streamline the vehicle collection and return procedures, as well as manage payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations, rental updates, and essential information. Addressing your inquiries and offering dedicated customer support. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest Policy:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Needs:
  • Assessing website usage helps refine user experience and functionality. Research informs improvements to our vehicle fleet and services.
• Compliance with Legal Requirements:
  • Adhering to legal, regulatory, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Third-Party Service Collaborations: We collaborate with third-party companies, including payment processors and IT support services, to facilitate our offerings. These partners are contractually bound to safeguard your data.

We do not share your personal information for marketing.

Data Protection

At Bourne, we take the protection of your personal information seriously. We employ a range of technical and organizational safeguards, such as encryption, access controls, and secure servers, complemented by regular security assessments. Despite these measures, please be aware that no method of internet transmission or electronic storage can be guaranteed to be entirely secure.

Data Retention Practices

Bourne retains your personal information only for the duration necessary to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of retention depends on the specific type of information and the context in which it is processed.

Your Data Rights

Your rights under UK data protection law

• Access to Your Information: Obtain your personal information records from us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Bourne utilizes cookies and similar technologies to improve your browsing experience, analyze site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings to control how we collect and use this information.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be displayed on this page along with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Bourne Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: